What to do when you get your new Medicare card
February 24, 2018
By: Mark Harvey
Email: harvemb@dshs.wa.gov
I get a lot of lists from this-or-that entity, agency, institution or organization detailing any number of things we should remember or do (or, in some cases, think), secure in the notion that none of us have anything else to do! For the most part, one of the first things on my list is, usually: Dispose of irrelevant lists.
Sometimes, though, they actually make sense for those of us who actually have lives. One of these recently showed up from CMS (Center for Medicare & Medicaid Services – The Feds), seductively titled, “10 things to know about your new Medicare card,” which got my attention. Do we all remember what’s going on here?
Yes, the Feds finally figured out that having our Social Security numbers on our Medicare cards might not be the brightest thing that anyone ever thought of, so they figured out a way to substitute random letters and numbers; thus, we’re all going to be receiving NEW Medicare cards with NEW Medicare numbers. Let’s see if I can boil down this list to what we actually need to know.
- The new cards will start appearing in April. Washington State is scheduled for after June, 2018, and they are being mailed out in random sequence, in hopes of befuddling the bad guys, so if you don’t get yours when your neighbor does, don’t freak. IF you don’t get yours by April of 2019, FREAK! Then, call 1-800-633-4227 (TTY = 1-877-486-2048), because something went wrong;
- As soon as you get the new one, destroy (as in, shred, burn or do something equally hostile to) your old one; remember, it has your Social Security number on it, right? And, Yes: your doctor and whomever else on your health care team know this is happening, so they won’t be startled or confused, but you DO want to give it to them next guy you go for an appointment. If you forget it, medical providers have magical ways of looking it up, but we’ll have a nicer day if we DON’T forget it;
- By the way, we, too, will be able to look up our new Medicare number online, but I don’t know how to do that (yet) and I doubt that my guessing will help, so we’ll wait to see. Yes, in order to present the new card to your health care folks, you’ll have to have it with you, right? In fact, the Feds recommend that we (now) carry it with us, so we’ll have it when we need it, and since they’ll no longer have our Social Security numbers on them, where’s the harm, right?
- Right; except, these are our Medicare numbers, and if bad guys get them, bad things can happen, so let’s exercise a modicum of caution in where we keep them, who we show them to, etc.
- Our new cards will be paper, as opposed to the bulkier (although, more substantial) cards that we’ve all grown accustomed to – Why? Well, they’ll be much easier for your medical providers to copy AND (of course) it’s MUCH cheaper! Besides, (my list says), we’ll be able to print our own replacement cards online whenever we want to (more will be revealed), so no worries! Well, OK, assuming that we all have computers and internet access and printers…But, one crisis at a time – AND, we have that stuff at our offices, so we can help if help is needed;
- Finally, if you happen to be one of the few folks in our area who is actually on a Medicare Advantage Plan (aka, “Part C” or “Medicare Health Plan”), your Medicare Advantage Plan ID card IS your main card for Medicare, so hang on to it and use it just like you always have. Yes, you might be asked to show your new Medicare card, too, so you could need both. You’re special!
That’s it! We boiled it down from six to ten! Most of us don’t really need to do anything – Just wait for it to show up and follow this magic list. That said, I realize that a lot of us get a LOT of vaguely Medicare-related junk-mail, adorned with all kinds of eagles and flags and banners, and many of us have gotten pretty good at just shredding them, so be careful that you don’t reflexively shred the important one! What will happen if you do?
Well, apparently, we’ll go online and print you a new one! How will we do that?
I don’t know. I’m waiting for that list.
Mark Harvey is the director of Information and Assistance for Olympic Area Agency on Aging. He can be reached at harvemb@dshs.wa.gov or 532-0520 in Aberdeen, (360) 942-2177 in Raymond or (360) 642-3634. FACEBOOK: Olympic Area Agency on Aging-Information & Assistance.